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TerSera NurseSupport is here to help

Connect with a Clinical Nurse Educator (CNE) to answer questions about carcinoid syndrome diarrhea (CSD) and XERMELO

Actor portrayal of female nurse in green scrubs looking at her cellphone

TerSera NurseSupport is here to support you and serve as a resource for:

  • Starting medication: Help you understand XERMELO and what to expect
  • Advocacy connections: Connect you with helpful advocacy resources
  • Disease education: Teach you about CSD and how it works in your body
  • Nutrition education: Help you understand the relationship between diet and CSD

Note: TerSera NurseSupport is only available to patients who have been prescribed XERMELO. Our Clinical Nurse Educators can share general information about carcinoid syndrome diarrhea but cannot provide medical advice on your specific condition.

Actor portrayal of female nurse in green scrubs looking at her cellphone
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Meet our nurses

We have dedicated nurses ready to offer support to people in every part of the US.

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Click the map or map key to learn more about the nurse in your region

Please note that New York City is covered by the same nurse as the dark purple region.
States with dots indicate areas with patient/limited in-services.

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Map of United States color-coded by region Map of United States with WA, ID, MT, WY, CA, NV, UT, AK, HI, and OR states highlighted Map of United States with ND, SD, NE, KS, OK, TX, CO, NM, and AZ states highlighted Map of United States with MN, IA, WI IL, MI, IN, and OH states highlighted Map of United States with MO, AR, LA, MS, TN, KY, GA, and FL states highlighted Map of United States with PA, NJ, MD, DE, WV, VA, NC, and SC states highlighted Map of United States with NY, VT, NH, ME, MA, CT, RI, and NJ states highlighted
Headshot of Amy Tousignant

Amy Tousignant, BSN, RN, OCN

Clinical Nurse Educator

“It is a privilege to be able to give patients the education, tools, and support that empower them to take control of their health story.”

Areas covered: Alaska, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming

Patient/limited in-services: Alaska, Hawaii, Idaho, Montana, Nevada, Wyoming

Headshot of Pamela A. Gaytan

Pamela A. Gaytan, BSN, RN, OCN

Clinical Nurse Educator, National Leader

“The patients I support are zebras—no one has the same experience. It’s a chance to have a one-on-one conversation and explain what they’re experiencing.”

TerSera NurseSupport cannot provide medical advice. If you have questions about your condition, contact your healthcare provider.

Headshot of Tina Johnson

Tina Johnson, MSN, RN, OCN

Clinical Nurse Educator

“There is no greater honor than to walk alongside my patients as they learn to navigate this piece of their lives.”

Areas covered: Arizona, Colorado, Kansas, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas

Patient/limited in-services: North Dakota, New Mexico, South Dakota

Headshot of Pamela A. Gaytan

Pamela A. Gaytan, BSN, RN, OCN

Clinical Nurse Educator, National Leader

“The patients I support are zebras—no one has the same experience. It’s a chance to have a one-on-one conversation and explain what they’re experiencing.”

TerSera NurseSupport cannot provide medical advice. If you have questions about your condition, contact your healthcare provider.

Headshot of Kristen Kuch

Kristen Kusch, MSN, RN, OCN

Clinical Nurse Educator

“I want people to feel comfortable, happy, relaxed, and as if all their questions were answered.”

States covered: Idaho, Illinois, Indiana, Iowa, Michigan, Minnesota, Ohio, Wisconsin

Headshot of Angie Haan

Angie Haan, MSN, RN, CBCN, OCN

Clinical Nurse Educator

“I find fulfillment in being able to offer support and comfort during some of the most challenging times in a person’s life. My personal connections and experiences with patients inspire me to continue my work and continue making impacts on the lives of patients.”

Areas covered: Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Ohio, Wisconsin

Headshot of Chelsea Hickey

Chelsea Hickey, MSN, FNP-BC, OCN

Clinical Nurse Educator

“Supporting patients through their cancer journey is an incredible privilege. With a background in oncology nursing and a passion for education, I strive to empower patients and their families with the knowledge and confidence they need during treatment.”

Areas covered: Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Ohio, Wisconsin

Headshot of Pamela A. Gaytan

Pamela A. Gaytan, BSN, RN, OCN

Clinical Nurse Educator, National Leader

“The patients I support are zebras—no one has the same experience. It’s a chance to have a one-on-one conversation and explain what they’re experiencing.”

TerSera NurseSupport cannot provide medical advice. If you have questions about your condition, contact your healthcare provider.

Headshot of Tiffany Brosius

Tiffany Brosius, BSN, RN, OCN

Clinical Nurse Educator

“My role as a Clinical Nurse Educator is to help patients navigate their carcinoid syndrome diarrhea by aiding in connecting the dots, providing a listening ear, equipping them with knowledge, encouraging them to ask their questions, and offering support during what can be a very burdensome time in their lives.”

Areas covered: Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, Tennessee

Patient/limited in-services: Arkansas, Mississippi

Headshot of Pamela A. Gaytan

Pamela A. Gaytan, BSN, RN, OCN

Clinical Nurse Educator, National Leader

“The patients I support are zebras—no one has the same experience. It’s a chance to have a one-on-one conversation and explain what they’re experiencing.”

TerSera NurseSupport cannot provide medical advice. If you have questions about your condition, contact your healthcare provider.

Headshot of Lisa B. Weinman

Lisa B. Weinman, MSN, RN, OCN, CBCN

Clinical Nurse Educator

“Our NurseSupport patients are often advocates for themselves in the NET/CS community. I am humbled that I can provide education and support to these patients. The relationships are real.”

Areas covered: Washington, DC, Delaware, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia, West Virginia

Patient/limited in-services: West Virginia

Headshot of Pamela A. Gaytan

Pamela A. Gaytan, BSN, RN, OCN

Clinical Nurse Educator, National Leader

“The patients I support are zebras—no one has the same experience. It’s a chance to have a one-on-one conversation and explain what they’re experiencing.”

TerSera NurseSupport cannot provide medical advice. If you have questions about your condition, contact your healthcare provider.

Headshot of Heather Sabadasz

Heather Sabadasz, BSN, RN, OCN

Clinical Nurse Educator

“My greatest joy comes from supporting oncology patients through the most uncertain times. I’m here to empower oncology patients through education and compassionate care, show love, and arm them with the knowledge they need to feel confident in their journey. When patients feel understood and empowered, they can face their diagnosis with strength and hope—and that’s where true healing begins.”

Areas covered: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Vermont

Patient/limited in-services: Maine, New Hampshire, Rhode Island, Vermont

Headshot of Pamela A. Gaytan

Pamela A. Gaytan, BSN, RN, OCN

Clinical Nurse Educator, National Leader

“The patients I support are zebras—no one has the same experience. It’s a chance to have a one-on-one conversation and explain what they’re experiencing.”

TerSera NurseSupport cannot provide medical advice. If you have questions about your condition, contact your healthcare provider.

Actor portrayals of male doctor with male patient using digital tablet as discussion tool

Is XERMELO right for you?

The NurseSupport program is for patients currently taking XERMELO for CSD. If you are experiencing breakthrough symptoms with SSA injections alone, ask your doctor if it's time for XERMELO.

Learn more by downloading the XERMELO brochure and create a helpful doctor discussion guide for your next appointment.

Actor portrayals of male doctor with male patient using digital tablet as discussion tool

XER-P-0514 (12/2025)

Important Safety Information

  • Do not take XERMELO if you have a history of hypersensitivity to telotristat or any of the ingredients in XERMELO.
  • XERMELO may cause constipation which can be serious. You should stop taking XERMELO if severe constipation or severe, persistent, or worsening abdominal pain develops. Talk to your doctor if you have these symptoms.

Indication

XERMELO is a prescription pill, used along with somatostatin analog (SSA) therapy, for carcinoid syndrome diarrhea in adults who are not adequately controlled by SSA therapy.

Important Safety Information

  • Do not take XERMELO if you have a history of hypersensitivity to telotristat or any of the ingredients in XERMELO.
  • XERMELO may cause constipation which can be serious. You should stop taking XERMELO if severe constipation or severe, persistent, or worsening abdominal pain develops. Talk to your doctor if you have these symptoms.
  • The most common side effects of XERMELO include nausea, headache, increase in liver enzymes, depression, flatulence, decreased appetite, swelling of your hands and feet, fever, abdominal pain, and constipation.
  • Talk to your doctor about all medications you are taking as some may interact with XERMELO.
  • XERMELO is not recommended if you have moderate or severe liver impairment.

You are encouraged to report negative side effects of prescription drugs to the FDA. To report SUSPECTED ADVERSE REACTIONS, contact the FDA at 1‑800‑FDA‑1088 or www.FDA.gov/medwatch. You may also contact TerSera Therapeutics at 1‑844‑334‑4035 or medicalinformation@tersera.com.

Indication

XERMELO is a prescription pill, used along with somatostatin analog (SSA) therapy, for carcinoid syndrome diarrhea in adults who are not adequately controlled by SSA therapy.

Please see accompanying Full Prescribing Information.

 

Important Safety Information

  • Do not take XERMELO if you have a history of hypersensitivity to telotristat or any of the ingredients in XERMELO.
  • XERMELO may cause constipation which can be serious. You should stop

Indication

XERMELO is a prescription pill, used along with somatostatin analog (SSA) therapy, for carcinoid syndrome diarrhea in adults who are not adequately controlled by SSA therapy.

Important Safety Information

  • Do not take XERMELO if you have a history of hypersensitivity to telotristat or any of the ingredients in XERMELO.
  • XERMELO may cause constipation which can be serious. You should stop taking XERMELO if severe constipation or severe, persistent, or worsening abdominal pain develops. Talk to your doctor if you have these symptoms.
  • The most common side effects of XERMELO include nausea, headache, increase in liver enzymes, depression, flatulence, decreased appetite, swelling of your hands and feet, fever, abdominal pain, and constipation.
  • Talk to your doctor about all medications you are taking as some may interact with XERMELO.
  • XERMELO is not recommended if you have moderate or severe liver impairment.

You are encouraged to report negative side effects of prescription drugs to the FDA. To report suspected adverse reactions, contact the FDA at 1-800-FDA-1088 or www.FDA.gov/medwatch. You may also contact TerSera Therapeutics at 1-844-334-4035 or medicalinformation@tersera.com.

Indication

XERMELO is a prescription pill, used along with somatostatin analog (SSA) therapy, for carcinoid syndrome diarrhea in adults who are not adequately controlled by SSA therapy.

Please see accompanying Full Prescribing Information.

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